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JungheinrichSmarter workwear and PPE procurement for departments and field engineers

Less administration.
Better visibility.
More value from every order.

For a business managing equipment fleets and maintenance teams, keeping workwear and PPE available is part of keeping operations moving.

Our work with Jungheinrich brought departmental ordering, supply planning and financial reporting together, making procurement easier to manage and helping teams control costs.

Jungheinrich forklift trucks moving palletised goods inside a warehouse
£70,000+Annual savings reported in the 2010–2025 case studyDepartmental ordering · Supply planning · Consolidated invoicing

Practical changes. Measurable results.

Programme outcomes reported in our 2010–2025 case study.

Delivery
98.7%

On-time PPE delivery

Reported delivery performance across the programme.

Order processing
85%

Less manual entry

Reduction in manual order entry through digital ordering.

Administration
40%

Less admin time

Reduction in time spent on administration.

Finance
92%

Fewer invoices

Reduction in invoice volume through consolidated billing.

The challenge behind the change

Reduce the work around procurement while protecting the quality of the kit.

Keeping people equipped

Jungheinrich needed a more responsive way to manage workwear and PPE across departments, with reliable availability for teams carrying out maintenance and service work.

Outdated ordering processes added administration. At the same time, procurement had to deliver value, maintain safety standards and support sustainability objectives.

What the service needed to deliver

  • Simpler ordering with clear departmental accountability.
  • Cost control without compromising product quality.
  • Continuity of supply for essential workwear and PPE.
  • Better visibility of usage, spending and sourcing.
  • Less waste and a more coordinated approach to deliveries.
Jungheinrich service engineer carrying out maintenance on a forklift truck
Jungheinrich corporate photography: forklift servicing.

Equipping the people behind the trucks

Field engineers need practical access to the workwear and PPE that supports their working day. The programme brought remote portal access together with coordinated supply, helping make ordering easier for teams away from a central office.

For procurement and finance teams, the same approach brought clearer departmental reporting and fewer manual processes.

Explore the managed supply solution →

Designed around the way teams work

A practical service connecting ordering, availability and financial control.

Ordering where it is needed

A bespoke portal enabled departments to place orders directly, with remote access for field engineers. This reduced reliance on manual order entry and made the process easier to track.

  • Department-level ordering and accountability.
  • Access for engineers working in the field.
  • Usage and spend reporting across departments.
85% less manual entryDigital ordering reduced the handling required behind each order.

Supply that supports the job

Supply chain and inventory improvements helped keep PPE and workwear available, while strategic sourcing identified savings without sacrificing quality or safety requirements.

  • Coordinated supply and inventory planning.
  • Product quality and compliance considerations.
  • Batch tracking and warranty traceability.
98.7% on timePPE delivery performance reported in the case study.

A clearer financial picture

Consolidated invoicing across cost centres reduced the number of invoices to process. Portal reporting made spending easier to monitor and strengthened the audit trail.

  • Consolidated billing across cost centres.
  • Clearer departmental spend information.
  • Improved audit and compliance reporting.
92% fewer invoicesLess invoice processing and a clearer view of procurement costs.

A service developed over time

Continual improvement across the programme’s 2010–2025 reporting period.

  1. 2010–2018

    Digital ordering

    Departmental portal access and remote ordering helped reduce manual entry and administrative time.

  2. 2018–2023

    Simpler financial administration

    Consolidated invoicing across cost centres improved financial visibility and reduced invoice volume.

  3. 2023–2025

    Sustainability and supply planning

    Further work focused on inventory planning, packaging, consolidated deliveries and sourcing transparency.

Responsible supply in everyday practice

Making sustainability part of the procurement process.

From sourcing to delivery

The programme incorporated environmental, social and governance criteria into supplier assessment, alongside efforts to reduce packaging waste, introduce recycling programmes for used PPE and consolidate deliveries.

Reporting and sourcing traceability helped make these considerations more visible across departments.

Jungheinrich electric forklifts carrying loads between warehouse storage racks
Jungheinrich trucks in a warehouse environment.

Make managed supply work for your team

Talk to us about workwear, PPE, departmental ordering and procurement support.

Discuss your requirements →

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Uniforms, workwear and PPE across Manchester Airport Group.

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Photography: Jungheinrich forklifts · Jungheinrich service · Jungheinrich warehouse imagery. Corporate photographs illustrate equipment and working environments; they do not document this specific supply programme.

Case study reference period: 2010–2025. Figures and programme details are drawn from The Site Supply Company’s Jungheinrich improvement and innovation case study. Reported improvements relate to that programme and are not a statement of current-year performance or a guarantee of results for other organisations.