Online learning can make it easier to organise knowledge-based training across shifts or locations. Its value depends on the course content, how people learn and whether the training matches the job.
Check the course before booking
Look at the syllabus, intended audience, provider and review date. Confirm what assessment is included and what the certificate actually demonstrates. An online format does not guarantee that material is current or recognised for your purpose.
Give people time to learn
Provide a suitable device, accessible material and protected time. Consider language, literacy and any additional learning needs. Rushing through a module while dealing with interruptions is unlikely to be a useful learning experience.
Separate knowledge from practical competence
Some tasks require supervised practice, a practical assessment or specific authorisation. Completing a screen-based course alone may not establish competence to carry out the task. Check the requirements with the person responsible for training and safety.
Keep a meaningful record
Record the course, completion date and any follow-up required. Ask learners to explain how the content applies to their work and review it when the task or equipment changes. Check current providers and course requirements before booking.